02 May CRS 210: Building an Exceptional Customer Service Referral Business - 05/02/18 CRS 210: Building an Exceptional Customer Service Referral Business - 05/02/18 Wednesday, May 2, 2018 (8:30 AM) to Thursday, May 3, 2018 (4:30 PM) 14 CE Hours Greater Nashville REALTORS, Nashville, Tennessee Details You're Registered! DescriptionLocationCancellation Policy This program is highly interactive and designed to deliver all the essentials for refocusing the student's business plan to a customer service centered, repeat and referral business. The information provided will help identify the expectations of the "new consumer", the "new behaviors" necessary to meet those expectations and specific systems to make the agent's business more productive, more profitable and more enjoyable. Greater Nashville REALTORS - Training Room Greater Nashville REALTORS (Training Room)4540 Trousdale DriveNashville, TN 37204 Map & Directions A course may be cancelled (by written notice faxed to Greater Nashville REALTORS at 615-256-1353 or emailed to education@greaternashvillerealtors.org) without charge three business days prior to class. A cancellation/administration fee will be assessed for cancellations two business days before class. No refunds for “No Shows” or “Cancellations” one business day before class. (Keep your confirmation from fax or email). For any questions? Please call 615-254-7516.